1. Does FK Sport Room ship internationally? How are shipping costs calculated?
Yes, we ship to many countries. Shipping costs are calculated based on your exact address, package weight, and dimensions (e.g., for rugs or bedding sets). You can see the exact rate at checkout before making payment.
2. How long does it take to process and deliver my order?
Orders typically take 5 – 7 business days to process (checking, packing). After that, estimated delivery time is 10 – 15 business days depending on your location. You will receive a tracking number via email once your order ships.
3. What is your return policy? Can I change my mind?
We offer a 15-day return window from the day you receive your item. If you’re not satisfied for any reason, just contact our support team for return instructions and a refund (original shipping fees are not refunded unless the item is defective).
4. What if my item arrives damaged or looks different from the website?
We stand behind our “Where Sports Meet Style” promise. If your rug, curtain, or bedding set has a printing error, wrong size, or shipping damage, email us photos within 7 days of delivery. We will send a free replacement or issue a full refund.
5. Who pays for return shipping?
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FK Sport Room’s fault (damage, defect, wrong item): We cover all return and replacement shipping costs.
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Customer changes mind (within 30 days): You pay to send the item back to our warehouse. The product must be unused and in original packaging with tags attached.
